PENGARUH PELATIHAN ANTAR BIDANG, SELF AFICACY,  SERVANT LEDERSHIP DAN ORGANIZATIONAL  CITIZENSHIP BEHAVIOR TERHADAP KINERJA  KARYAWAN PADA PT BPR BANK DAERAH  KARANGANYAR : PENGARUH PELATIHAN ANTAR BIDANG, SELF AFICACY,  SERVANT LEDERSHIP DAN ORGANIZATIONAL  CITIZENSHIP BEHAVIOR TERHADAP KINERJA  KARYAWAN PADA PT BPR BANK DAERAH  KARANGANYAR

Asih Handayani; Adcharina Pratiwi

doi:10.52429/smj.v6i1.17

Authors

Asih Handayani Fakultas Ekonomi, Universitas Slamet Riyadi Surakarta
Adcharina Pratiwi Fakultas Ekonomi, Universitas Slamet Riyadi Surakarta

DOI:

https://doi.org/10.52429/smj.v6i1.17

Keywords:

Inter-Field Training, Self-Afficacy,, Servant Leadership, Organizational Citizenship Behavior, Employee performance

Abstract

Banks are a form of company in the service sector. Human resources are a very valuable
asset for companies in the service sector because this type of company sells services. The
work performance of employees will be reflected in the service they provide to customers.
The aim of this research is to determine Inter-Field Training, Self-Afficacy, Servant
Leadership and Organizational Citizenship Behavior on the Performance of Employees
at PT BPR Bank Daerah Karanganyar. The population of this research is employees of
PT BPR Bank Daerah Karanganyar, totaling 176 people, where the sample in this
research is 122 employees. Data analysis was used with the SPSS analysis tool. The
results of the analysis conclude that Inter-Field Training, Self-Afficacy, Servant
Leadership and Organizational Citizenship Behavior have a significant effect on
employee performance.

PENGARUH PELATIHAN ANTAR BIDANG, SELF AFICACY, SERVANT LEDERSHIP DAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR TERHADAP KINERJA KARYAWAN PADA PT BPR BANK DAERAH KARANGANYAR